Legal & Compliance
Transparency is part of our policy. Below are the terms, privacy policies, and communication guidelines governing your use of WYN Insurance services.
Terms and Conditions
Effective Date: 11/18/2018By using this website or submitting any form to WYN Insurance ("we", "our", "us"), you agree to the following Terms and Conditions. If you do not agree, please do not use our services.
1. Use of Information and Services
By submitting your information through this website, you agree to allow WYN Insurance to use your data to provide insurance quotes, contact you about products or services, and match you with appropriate carriers or agents. You agree not to misuse our services or provide false or misleading information.
2. Communication Consent
By providing your contact information, you consent to receive communications from us by phone, text message, and email, which may be sent using automated technology. Message and data rates may apply. You can opt out at any time by replying STOP or contacting us. Consent is not required as a condition to receive a quote or purchase coverage.
3. Data Collection and Privacy
Our use of your personal data is governed by our Privacy Policy. We take data security seriously and do not sell your information to third parties. We only share it with licensed carriers or systems needed to fulfill your quote requests.
4. No Guarantee of Coverage
Quotes provided are estimates only and are not a guarantee of coverage. All policies are subject to underwriting approval by the respective carrier.
5. Third-Party Links and Tools
Our website may contain links to third-party websites or use third-party tools. We are not responsible for the content or privacy practices of those parties.
6. Intellectual Property
All content on this site, including logos, branding, and written material, is the property of WYN Insurance and may not be copied or reproduced without permission.
7. Limitation of Liability
WYN Insurance is not liable for any damages resulting from the use or inability to use our website or services, including any errors in content or delays in service.
8. Modifications to Terms
We reserve the right to change these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes must be resolved in courts located in Miami-Dade County, Florida.
Privacy Policy
Effective Date: 11/18/2018WYN Insurance ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you request a quote, communicate with our agents, or use our website and services.
1. Information We Collect
We collect personal information necessary to provide insurance quotes and services for Home, Auto, Life, and Health insurance. This information may include, but is not limited to:
- Name, phone number, email address, physical address
- Driver�s license details
- Vehicle information
- Property details
- Date of birth and Social Security number
- Health-related data (e.g., medical history, prescriptions) for health and life quotes
2. How We Collect Information
We collect your information through online quote forms, phone calls and text messages, in-person consultations, social media/digital lead forms, and trusted third-party lead providers. We also use tracking tools on our website such as Cookies, Google Analytics, Meta (Facebook) Pixel, and Chat widgets.
3. How We Use Your Information
We use your information to provide insurance quotes, match you with suitable products/carriers, process policy applications, and communicate with you.
4. Who We Share Your Information With
We do not sell your personal data. We only share your information with licensed insurance carriers and agents for quoting and application purposes, and third-party systems used to qualify/process insurance leads (e.g., CRM platforms). All partners are required to protect your data.
5. Your Rights and Choices
You may request access to your personal data, ask us to correct or delete your data, or withdraw consent to receive communications. To exercise any of these rights, contact us at:
- ?? 800-445-1865
- ?? info@wyninsurance.com
6. Data Security
We safeguard your information with SSL encryption on all form submissions, secure password-protected systems, and access limited to authorized personnel only.
7. Nationwide Services
WYN Insurance operates nationwide and complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA), where required.
8. Children�s Privacy
We do not knowingly collect personal information from anyone under the age of 13. If we become aware that such information has been collected, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
SMS & Communication Policy
This section addresses our compliance with A2P 10DLC, TCPA, and CTIA messaging regulations.
Agreement to Receive Text Messages
By providing your mobile phone number to WYN Insurance — whether through our website at wyninsurance.com, by tapping any "Text Us" link or button, by phone, or in person — you consent to receive transactional SMS or MMS messages from us regarding your insurance quotes, policies, billing, claims, renewals, appointment reminders, account updates, and customer service responses. Consent to receive SMS messages is not required as a condition of receiving a quote or purchasing coverage from us.
Message Frequency
Message frequency varies based on your account activity and the nature of your inquiry. You may receive a single message in response to a request, or several messages per week during active claims, renewal periods, or policy events.
Costs
Message and data rates may apply for any messages sent to you from us or to us from you. WYN Insurance does not charge a fee for SMS messages, but standard messaging rates from your wireless carrier will apply based on your mobile plan. If you have any questions about your text plan or data plan, contact your wireless provider.
Opt-Out Instructions
You can cancel our SMS service at any time. Reply STOP to any message you receive from us. After you reply STOP, we will send one final confirmation message and will not send you any further SMS messages from us unless you opt back in. You may opt back in by replying START or UNSTOP, or by submitting a new request through our website.
Help & Support
If at any time you forget what keywords are supported, Reply HELP to any message we send you. We will respond with instructions on how to use our service as well as how to unsubscribe. You can also email info@wyninsurance.com or call (305) 521-9082.
Privacy of Mobile Phone Numbers and SMS Messages
WYN Insurance does not share, sell, rent, or otherwise disclose your mobile phone number or the contents of your SMS messages with any third party for marketing purposes. Mobile phone numbers and SMS message data are used solely for the messaging purposes described above and are kept confidential within the WYN Insurance organization and our directly contracted SMS service provider (which is bound by written confidentiality and data-handling obligations).
Supported Carriers
WYN Insurance SMS messages are supported on all major US wireless carriers, including AT&T, T-Mobile, Verizon, U.S. Cellular, Boost, Cricket, MetroPCS, and Virgin Mobile. Wireless carriers are not liable for delayed or undelivered messages.
Accessibility Statement
WYN Insurance is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards (WCAG 2.1 AA).
Feedback & Assistance
We welcome your feedback on the accessibility of the WYN Insurance website. If you experience any difficulty in accessing any part of this website, please contact us for immediate assistance:
- Phone: 800-445-1865
- E-mail: info@wyninsurance.com
- Postal Address: 2332 Galiano St, 2nd FL, Coral Gables FL 33134